After-sales service process

1. Installation and commissioning

In order to ensure a perfect initial installation of the system, our high-quality and efficient installation team looks forward to providing you with installation instructions or on-site installation services.

Our installation team has footprints all over the world, and has passed the highest level of training in the Weiye system and has the most extensive experience. Can provide all necessary technical support for your successful installation.

Unlike most installation contractors, Weiye’s service team has extensive experience in handling installation problems and troubleshooting. Our goal is to reduce system damage and avoid machine downtime caused by it, while ensuring that all power and data transmission systems achieve the best performance.

2. Inspection/Preventive Maintenance

Regular inspections and preventive maintenance can maximize the availability of your energy and data transmission system. When your internal resources are overloaded, Weiye is always ready to help you. As the manufacturer of this system, we have the professional product knowledge required to inspect and maintain the system, so it can also bring great value to your operation.

Weiye's service team has served various application systems all over the world. We use the latest design and technology updates to assess the health of your system, and we can take steps to improve performance and prevent downtime.

3. Support and maintenance

Is your installation located in a remote corner of the world? Then you will be lucky to cooperate with us! Weiye's service network covers the whole world. We have a highly flexible response team to assist you in difficult situations. We also provide experienced guidance and repair parts, so that you can resume operation as soon as possible.

If you are facing a situation where the system needs replacement parts or spare parts due to serious, continuous use or damage, we can provide support through the global service team. Our team is highly flexible and can help you overcome difficulties and get your system back up and running as soon as possible. Our mission is to promote the reliable operation of your business!